There's a balance between looking after the customers you have and spending time and money getting new ones. After all most of us get 80% of our Business from the top 20% of our customers. But when you focus on your Customer Service not only are you looking after the customers you have, but can work your way to new ones. Here's is a brilliant example of what Great Customer Service is about and how it can attract new customers. What customers are looking for is an Experience, and in terms of Dry Cleaners that means a great Customer Service.
If you fancy a FREE makeover on your Retail Displays you can send your photos directly to my mobile: 07710 130898 or WhatsApp me. Make sure you tell me who you are and the size of your wall display area.
You can also contact me in the office on 020 7267 5003 or email me for an access code to our password protected site : www.caraselle.net and start boosting your profits!